Frequently Asked Questions

Everything you need to know about shopping with Mont Marte

What shipping options are available?

We offer standard and express shipping nationwide. Standard shipping typically takes 3-5 business days, while express delivery arrives within 1-2 business days depending on your location.

Can I return a product if I change my mind?

Yes, we accept returns within 30 days of purchase, provided the items are unused, in their original packaging, and in resaleable condition.

Are your art supplies professional grade?

Mont Marte offers a wide range of products categorized into 'Premium' for professionals, 'Signature' for hobbyists, and 'Kids' for young artists to ensure quality at every skill level.

How can I track my order?

Once your order has been dispatched, you will receive an email with a unique tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Do you offer international shipping?

Currently, we ship to selected international destinations. Please enter your address at checkout to see if delivery is available to your specific country.